I just sent this private message to my friend Laura on OnlyLoversLeftAlive.com:
"Ok our furnace DIED..in Minnesota...in winter. Also, less than 2 weeks before Chri$tma$.
We called a differnet company than we did 2 months ago when our furnance also stopped working and the new guy had the same fit the old guy did, about how this furnace is a bargain basement furnace, clearly installed by the previous do-it-yourself owner, not up to code, not pulling fresh air from the outside, just circulating the same old stale air around the house, exposing everyone to potential carbon monoxide, and also full of mold that we could see. And we wondered why our 5 year olds eyes always look sunken in, he always has the sniffles, and keeps getting a bloody nose all the time for no reason.
So we took the dead last of the money out of our special re-financed home loan account appx $2,500. And let the guy send a different guy out the next day and install a whole new furnace. My husband asked this second guy, towards the end of the day, so you guys said you'd vent it to the outside. This second guy hadn't heard anything about that, so he had to call a third guy to come out on day 3, said he 'd come at 8, then put it back to 10, arrived at 3 which ruined my husband's whole day , he wanted to go shopping.
And unlike the diagram we were given of a furnace with a tube going outside, this third guy acually drilled a hole from our downstairs utility room, near its ceiling, through to our external back yard wall of our house, put a little roof-thing over the outside hole..and left it that way. No hose or pipe. Just a gaping hole the size of a grapefruit to the outside , from our downstairs utility room, which just happens to be in the same room as our furnace. Doesn't that sort of defeat the purpose of a furnace, to have a hole in your house just going out side to the (today 0 degrees F) open air?"
"Ok our furnace DIED..in Minnesota...in winter. Also, less than 2 weeks before Chri$tma$.
We called a differnet company than we did 2 months ago when our furnance also stopped working and the new guy had the same fit the old guy did, about how this furnace is a bargain basement furnace, clearly installed by the previous do-it-yourself owner, not up to code, not pulling fresh air from the outside, just circulating the same old stale air around the house, exposing everyone to potential carbon monoxide, and also full of mold that we could see. And we wondered why our 5 year olds eyes always look sunken in, he always has the sniffles, and keeps getting a bloody nose all the time for no reason.
So we took the dead last of the money out of our special re-financed home loan account appx $2,500. And let the guy send a different guy out the next day and install a whole new furnace. My husband asked this second guy, towards the end of the day, so you guys said you'd vent it to the outside. This second guy hadn't heard anything about that, so he had to call a third guy to come out on day 3, said he 'd come at 8, then put it back to 10, arrived at 3 which ruined my husband's whole day , he wanted to go shopping.
And unlike the diagram we were given of a furnace with a tube going outside, this third guy acually drilled a hole from our downstairs utility room, near its ceiling, through to our external back yard wall of our house, put a little roof-thing over the outside hole..and left it that way. No hose or pipe. Just a gaping hole the size of a grapefruit to the outside , from our downstairs utility room, which just happens to be in the same room as our furnace. Doesn't that sort of defeat the purpose of a furnace, to have a hole in your house just going out side to the (today 0 degrees F) open air?"
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